Hi there - I very rarely take the time to do this but I was so impressed with the overall level of service I have received from every person i have dealt with in your company I just wanted to say thank you. The internet is a minefield of websites offering fast delivery and low prices but after doing lots of research you are the only company I found who was not only willing but happy to deliver my bed on a weekend at no extra charge, this is a great service and you should advertise it more. You delivery driver was a true gentleman also, please thank him for me.
The bed is exactly what you said it was, good quality and firm without being hard! At last I get a decent sleep.
I wish you every success, if I ever need a bed again you are assured another sale from me.
Mr A Thompson, Hampton Magna, Nr Warwick.
Just to let you know that our bed and mattress arrived safely yesterday and the delivery driver could not have been more helpful and courteous. He made the delivery a really pleasant experience. "Thanks for all your help. The bed and mattress are exactly what we wanted. We have already recommended your Company to friends and hope that you may gain other business from our word of mouth.
Regards, D Barnes
I just wanted to write to you to say how pleased I am with my new bedstead and the service I received from your company. The bedstead itself was so easy to assemble and looks fab! I hope to order a mattress to go with it at a later date and I would have no hesitation using your company again."
Claire in Cornwall
A quick mail to to say bed was here at 4:45pm (we ordered on line for Next Day Delivery), two very happy customers. You provide an excellent service. Happy helpful driver and great prices. Thanks again to you all at Low Cost Beds, will definately recommend.
Mr Wittering, Brighton
You helped me so much, just the bed's I've been looking for and you actually delivered on the only day I could take delivery - on a Sunday! Why can't other companies do this?? Thanks again.
Mr Aldridge, WSM
I felt I must express my gratitude to Low Cost and thanks for your efficient service."
"I am completely satisfied with my bed, I must also mention your delivery men are very pleasant and well mannered.
Satisfied customer. Chris in London
We have recently purchased a bed and mattress after calling your sales line last Friday.
We are very pleased with our bed and the assistance we received over the phone."
"I would like to say thank you to your staff who explained the bed and mattress to my wife and myself, we found him most helpful."
"For some time my husband and I have been promising ourselves a new bed, our 21 year old bed was tired and had had enough!!. Two days ago we had a look at your website then called to ask some questions
We were greeted by your member of staff who offered to help us. There was no pressure to buy, but we were given some sound advice after he asked us alot of pertitent questions relating to our wishes and needs.
After taking us through the various options we had chosen and paid for a Symphony divan set which was delivered on the following day as promised.We now have a superb bed which will keep us sleeping well for years and we'll be happy to recommend you to all our friends."
Boris Bernard - Truro
I am writing to tell you about the very satisfactory experience we had with your team on your sales helpline last weekend. I first spoke over the phone to Marcus on Saturday morning. It was obvious from what he said and the way he said it that he would be able to advise my wife and I properly about the proposed purchase, he could not have been more helpful. There were no hard sell tactics, and made us feel as if we were the most important customers you had ever had.
The whole buying experience from you was a pleasure.
Mr and Mrs Daindridge, Kingsbridge, Devon
As promised, here is the letter of thanks to all at Low Cost Beds and Mattress. I saw one of your ads on google after looking at online sales and noticed you offered next day delivery on a weekend, after chooing a set of bunk beds I thought I would put you to the test! I wasn't disappointed! The bunks arrived on Saturday afternoon! The kids are now happy, we are happy and have recommended Low Cost to all our friends and family.
Silvia - Okehampton Devon
Just a quick note to say thanks for your help, & the excellent service you provide. As a carer it's sometimes difficult to just get time to look for things like new furniture so a transaction which goes through so smoothly, and which actually meets the level of service which you advertise, is a real treat. Thanks again
Mr Emms, Gloucestershire.
I would just like to say Thank You for your courtesy and help. I am very, very impressed with Lowcost beds and mattress direct service. The bed arrived Saturday afternoon. Your company is as good as your word. I am already spreading the word.
Regards, Mrs Baker
Dear Sir, Just to say how very kind, efficient and helpful your driver was who delivered our mattresses yesterday evening. It was so much appreciated.
E.Stevens of Stroud
Please make sure this letter is pinned to your office wall for all to read ! A wonderful service, wonderful bed, wonderful staff. If only all businesses were running so smoothly and with such professionalism and care to all customers.I have yet to find any other company such as yours who can match your delivery of everything from stock for next day delivery.
M.Jacob of Kidderminster (It is Mr Jacob, thanks very much for the feedback!)
Just had to write a letter to say thank you to all the staff at LowCost beds for your prompt delivery of our wonderful bed.
Shiela Smith in Plymouth
All too often when you see an advert with wild claims of 'fastest delivery' the customer is only disappointed, however, all your staff really know their stuff, and true to your word, I ordered it at midday last Saturday and it was delivered on the Sunday! Outstanding! Thanks again
DS - London
I've no doubt that you have had many letters similar to this before, and I hope that all you staff have the chance to read them. Although we spoke earlier today I had to put a letter in the post and thank you for the staff you have employed in your office, they were so helpful on the telephone, when we decided to purchase a bed and mattress from you, your delivery driver arrived the next day, I was further surprised, in these 'Modern times' with his keenness and interest, and indeed when he refused a 'tip' I told my Partner what great staff you have at LowCost"
"Thank you so much for your advice, input and service that you gave us on Tuesday. It is such a refreshing change to find a company who appreciate the customers as much as the profits.
It has been a real pleasure doing business with you, and we have already been recommending your company to our friends.
I hope your Management Team have sight of this letter.
Derrick Rayner of Melksham
I purchased a 5ft memory foam mattress and love it. I was able to get it delivered at such short notice and it didnt cost me extra like I was quoted with other companies I tried (they offered a weekend delivery but wanted an extra £30). Thanks again
Michelle John-Baptiste, Gloucester
Many thanks to you all, and to Lowcostbedsandmattress for such a comfortable mattress.
D Tucker of Gloucestershire